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Customer Service

House of Forgings, Inc.’s success goes far beyond the fact that we have the largest selection of high quality iron balusters in the United States and that we have distribution in Houston, Texas and Sacramento, California. You can get unbeatable prices, marketing support and fast deliveries with friendly service.

What really differentiates us from our competitors is passion!

Our sales team is more prepared to earn your business because of our side by side leadership training that equips us with power. Knowledge is power! We try hard to be more engaged with our customers business in order to build lasting relationships. We grow friendships.

We have a belief system that challenges us to be involved with our customers and to learn more about how they do business. We ask questions because we care about the success of our customers. We succeed if our customers succeed.

House of Forgings, Inc. provides not only stair parts but value. Our full package of products, marketing support, service, customer visits, referral program, pull through marketing and just plain having fun working with our customers. If you can’t be light hearted and still do business, why do it at all.

We do our best at communicating to you new products, confirming orders and providing answers to your questions. If we do not know the answer we will find out. Regardless of the region you are located we all work as team to give you the best information possible.

And finally, we are contagiously enthusiastic and are willing to do what it takes to help you complete your project with as few issues as possible. We want to ask the questions our competitors do not and bring to you new ideas that are fresh and exciting.


 

House of Forgings, Inc.
16684 Air Center Blvd.
Houston, Tx. 77032
866.443.4848